Understanding Cloud Computing: Principles and Paradigms (2021 Perspectives)
Services are available over the network and accessed through standard mechanisms (e.g., internet browsers, mobile apps). 2. Evolution of Cloud Computing Paradigms (2021 Update)
Focus slides: Salesforce, Office 365, Zoom. The paradigm shift here is single-instance, multi-tenant software. The PPT offers a case study on how Salesforce customizes "metadata" rather than code for each tenant.
Buyya, R., & Bresnik, J. G. (2016). Cloud computing: A practical approach. John Wiley & Sons.