Hikvision Maximum Number Of Channels Under Playback Reached //free\\ | Updated

Troubleshooting the "Maximum Number of Channels Under Playback Reached" Error on Hikvision Systems

• Look for “Multi-channel playback at full frame rate” in datasheet.
• Example: DS-9632NXI-I8 supports 32 playback channels.

• Configure cameras to provide lower-bandwidth substreams for remote or multi-channel playback. Substreams allow many more concurrent playbacks with minimal CPU/use.

• On the NVR/DVR, check HDD health, disk I/O, and available storage; replace failing disks and ensure write/read performance meets requirements.

Active Remote Connections

: If multiple users are logged into the same Hik-Connect account or viewing the cameras from different mobile devices simultaneously, the recorder may block new playback requests to save resources. hikvision maximum number of channels under playback reached

Recommendations

Solution 5: iVMS-4200 – Adjust Playback Performance Settings

Q: Can Hikvision support remove the limit via firmware?

A:

Yes. H.265 reduces bitrate but is harder to decode. Some NVRs lower the playback channel limit when recording in H.265. If you encounter the error, try switching recordings to H.264 (if acceptable storage-wise). Look for “ Multi-channel playback at full frame