Method 1: Password Recovery via Email (Firmware v1.4.12+)

To reset your Provision-ISR DVR password, you can use several recovery methods depending on your device's firmware and setup.

DO NOT CLOSE THIS SCREEN.

The dynamic password is based on that specific timestamp; if you close it, the generated code won't work.

This is the most direct method for modern Provision-ISR units (Firmware 1.4.2 or higher) if you previously linked a recovery email. Access Login: Go to the login screen and click "Restore Password" Select Email:

Reset

Inspect the back or bottom panel of the physical DVR for a pinhole labeled .

  • Username: admin
  • Password: admin or 12345 (or blank – check your manual).

If you can't reset locally

Newer models (OSSIA versions) use a more automated recovery process. "Forgot Password" on the login interface. Security Question prompt will appear.

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