Security Device Not Found Please Attach Your Dongle And Restart The Software Upd
Feature spec: "Security device not found — attach dongle and restart"
Modern security software (especially McAfee, Bitdefender, and CrowdStrike) sometimes misidentifies licensing drivers as "vulnerable drivers" or "potentially unwanted programs" (PUPs). They may block the hasplms.exe service from starting.
- In Sentinel Admin Control Center (
localhost:1947), look for "Sentinel Keys" > "Remote" or "Local." - If the license is remote, you need to configure the IP address of the network license server, not plug in a USB dongle.
- Verify the dongle connection:
- Restart the Software and Computer:
Driver/service check
- Recent OS updates altering driver models or security policies (e.g., driver signing)
- Endpoint protection blocking unsigned drivers or device access