Symantec Endpoint Protection Manager Reset Admin Password -

To reset a forgotten administrator password for Symantec Endpoint Protection Manager (SEPM), you can use the built-in "Forgot your password?" link on the logon screen or a command-line tool located on the management server. Method 1: Using the Logon Screen

Open Start Menu > Symantec Endpoint Protection Manager > SEPM Configuration Wizard.
The wizard will detect that the database version or password doesn't match.
Follow the prompts to "Repair Database Connection."
When asked for the admin password, you will hit a wall because you don't know it. However, you can now run Method 1 (resetpass.bat) on this "recovered" installation, as the database is intact but the password hash is now writable.

3. Password Reset Methods

manual reset procedure using command-line tools

If you cannot use the "Forgot Password" feature (e.g., security questions were never set up, email not configured, or you're locked out completely), SEPM provides a that directly modify the embedded database. symantec endpoint protection manager reset admin password

Symantec Endpoint Protection Manager Reset Admin Password -

3. Password Reset Methods

manual reset procedure using command-line tools

For Linux:

Stop the SEPM Services